Voor het eerst sinds deze categorie gestart is hebben we een Nederlandse Cast Member die we uit gaan lichten. We hebben het vandaag over Hanny Varma.
Foto van Photosmagiques
Hanny Varma werkte al enige tijd voor de Amerikaanse Disney resorts in managementfuncties. Hanny werd aangenomen bij Disneyland Paris toen het resort opende. Ze was daar director operations (HR manager) en was verantwoordelijk voor 2.000 Cast Members in diverse afdelingen zoals de huishoudelijke dienst, hotels, Festival Disney en ticketverkoop. Dat starte niet op 12 april 1992, maar al in mei 1988. Het starten met het aannemen van 1.060 Cast Members voor het resort waarbij Hanny mee mocht selecteren. Hierna moesten ze opgeleid en gehuisvest worden. Hanny stond bekend als een persoon waarbij niet alles kennis, maar ook je lach en klantvriendelijk een grote rol speelde wanneer je aangenomen werd. Bij de opening waren zo’n 40 Cast Members onder Hanny Nederlands en met name met een hotelschool achtergrond.
Je kunt Hanny vinden bij Cable Car Bake Shop. Ze is een van de weinige vrouwen in Main Street USA. Je kunt haar vinden met de spreuk: Main Street School of Charm. Instructors: Steve Lewelling, Hanny Varma en Malcolm Ross – We’ll Make Your Guests Feel Like VIPS.
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